Ticketing Information

Three easy ways to book

  1.  Online:

      To see a complete list of what shows we are selling CLICK HERE           

      To be taken directly to the ticketing Sign-In page CLICK HERE

  2. Our Box Office is  available during our regular opening hours of 10:00am - 4:00pm, Monday - Friday.

  3.  Our Box Office team will be glad to assist you via telephone on 6767 5200. 

Venue Box Office Opening Hours prior to a show are:

•     Capitol Theatre: 10am to 4pm Monday to Friday and 1 hour prior to Capitol performances.
•     Tamworth War Memorial Town Hall : 1 hour prior to the performance
•     TRECC: 1 hour prior to the performance
•     AELECC: 1 hour prior to the performance and some extended hours depending on the event.

GST  & Transaction Fees

All ticket prices include booking fee and GST. A Transaction Fee of $2.80 (internet) and $3.80 (in person) and $4.80 (phone) $5.80 (for subscriptions) will also apply.

Gift vouchers

An Entertainment Venues Gift Voucher makes an ideal gift for Christmas, birthday or anniversary. The recipient has the flexibility to choose performances, dates and times.  They are available in $20, $50, $100 & $150 amounts and you can personalise your message and have your gift sent directly to the recipient's email address.  If you'd prefer to customise the amount of your gift...you can do that too!  

School Student Discounts

These are often available for any student up to Year 12, depending upon the show.  Children 2 years and over must have a paid seat.

Concession Discounts

These are often available to Pensioner Concession and Senior's Card holders, university and TAFE students. Proof of entitlement may be asked for at the time of booking and/or at the door.

Group Discounts

When you purchase 8 or more seats you receive a discounted price per ticket. Not available for all productions.

Wheelchair Seating & disability Access

You must call the Box Office to book a wheelchair position. These are not available online. Full wheelchair access to Centrepoint and the Capitol Theatre is available. Patrons requiring wheelchair seats must indicate this to the box office at the beginning of the booking. Sight impaired and hearing impaired customers please contact the Capitol Theatre to discuss your seating requirements. Companion Cards are excepted but not available at all events.

Ticket Exchanges and Refunds

For general ticket holders we have a ‘no exchange, no refund’ policy. Refunds are only available as per the Live Performance Australia code of practice for ticketing. You have a right to a refund if the event to which you purchased an authorised ticket is cancelled; rescheduled (and you cannot or do not wish to attend the rescheduled event); or you are significantly relocated. Click here to see our Ticket Sales Terms and Conditions. Click here to learn how to buy tickets online and avoid scams.

covid-19

For more information on the NSW Government Roadmap for easing COVID-19 restrictions prior to and beyond 8 December 2021 CLICK HERE

Cancelled Events and Refunds
Ticket holders are entitled to a refund or exchange for any events that are cancelled or significantly rescheduled, as per the Live Performance Australia Ticketing Code of Practice.  

For the latest public health updates
Visit NSW Health or call the National Coronavirus Health Information Line: 1800 020 080.

We thank you for your patience and understanding.

Peter Ross
Manager Entertainment Venues