Ticketing info

 

Ticketing Information

Three easy ways to book

  1.  Online:

           To see a complete list of what shows we are selling CLICK HERE

           To be taken directly to the ticketing Sign-In page CLICK HERE

 

  2. AS A RESULT OF THE CURRENT TAMWORTH COVID-19 LOCKDOWN, our Box Office is  available via telephone on 6767 5200 during our regular opening hours of 10:00am - 4:00pm, Monday - Friday.  One of our team will be glad to assist you.  

 

BOX OFFICES (Currently only available via telephone on 6767 5200)

  •     Capitol Theatre: 10am to 4pm Monday to Friday and 1 hour prior to Capitol performances.
  •     Tamworth War Memorial Town Hall : 1 hour prior to the performance
  •     TRECC: 1 hour prior to the performance
  •     AELECC: 1 hour prior to the performance and some extended hours depending on the event.

GST  & Transaction Fees

All ticket prices include GST. A Transaction Fee will apply. Currently $2.50 per transaction online and $3.50 per transaction across the counter at all box offices, and $5.50 per subscriptions.

 


Gift vouchers

An Entertainment Venues Gift Voucher makes an ideal gift for Christmas, birthday or anniversary. The recipient has the flexibility to choose performances, dates and times.  They are available in $20, $50, $100 & $150 amounts and you can personalise your message and have your gift sent directly to the recipient's email address.  If you'd prefer to customise the amount of your gift...you can do that too!  


School Student Discounts

These are often available for any student up to Year 12, depending upon the show.  Children 2 years and over must have a paid seat.


Concession Discounts

These are often available to Pensioner Concession and Senior's Card holders, university and TAFE students. Proof of entitlement may be asked for at the time of booking and/or at the door.


Group Discounts

When you purchase 8 or more seats you receive a discounted price per ticket. Not available for all productions.


Wheelchair Seating & disability Access

You must call the Box Office to book a wheelchair position. These are not available online. Full wheelchair access to Centrepoint and the Capitol Theatre is available. Patrons requiring wheelchair seats must indicate this to the box office at the beginning of the booking. Sight impaired and hearing impaired customers please contact the Capitol Theatre to discuss your seating requirements. Companion Cards are excepted but not available at all events.


Ticket Exchanges and Refunds

For general ticket holders we have a ‘no exchange, no refund’ policy. Refunds are only available as per the Live Performance Australia code of practice for ticketing. You have a right to a refund if the event to which you purchased an authorised ticket is cancelled; rescheduled (and you cannot or do not wish to attend the rescheduled event); or you are significantly relocated. Click here to see our Ticket Sales Terms and Conditions. Click here to learn how to buy tickets online and avoid scams.

 


COVID-19/Coronavirus

 

As at 10 August 2021

 

The NSW Government has announced that from 5:00pm 9 August 2021 a snap lockdown applies to the Tamworth LGA for a period of 7 days.  We await further instructions regarding the lifting of this lockdown from NSW Government following this period.

 

At this time, all shows scheduled in September will be proceeding.  As we are in an ever changing environment, please check this website or our Facebook pages for up-to-the-minute information regarding show dates.

 

Cancelled Events and Refunds
Ticket holders are entitled to a refund or exchange for any events that are cancelled or significantly rescheduled, as per the Live Performance Australia Ticketing Code of Practice.  

 

For the latest public health updates
Visit NSW Health or call the National Coronavirus Health Information Line: 1800 020 080.

 

We thank you for your patience and understanding.

 

Peter Ross
Manager Entertainment Venues

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